Lead ux-ui designer
This Dashboard was designed to give hotel partners full control over their presence on the B2C app. From managing reservations and loyalty programs to interacting with guests and tracking analytics, the dashboard simplifies hotel operations while enhancing the guest experience.
UX/UI Design
SaaS Platform
Sep 2024 - Mar 2025
Before designing the dashboard, we conducted research to understand hotel partners' needs, challenges, and expectations. This included:
● Interviews with Hotel Managers – Understanding their workflows and key pain points.
● Competitive Analysis – Evaluating existing hotel management tools and identifying gaps.
● Usability Testing – Ensuring the interface is intuitive and requires minimal training.
This centralized dashboard empowers hotel partners with:
✅ Autonomous Onboarding – Seamlessly register hotels on Takyon without manual intervention.
✅ Advanced Analytics – Track booking trends, guest engagement, and revenue insights.
✅ Resellable Rate Control – Monitor and manage reservations that guests resell on Takyon, with an option to buy them back.
✅ Loyalty Program Management – Set up and customize hotel-exclusive rewards for direct bookers.
✅ Guest Communication – Chat with guests who reach out via the Takyon app.
A self-service registration flow allows hotels to join Takyon effortlessly without requiring manual approval.
Hotels can access real-time insights on bookings, revenue, guest behavior, and loyalty program engagement.
Hotels can monitor bookings, track guests who resell their reservations, and even buy back rooms if needed.
Hotels can define exclusive rewards for guests who book directly, such as discounts, free amenities, and special perks.
A built-in chat allows direct messaging between hotels and guests for seamless support and assistance.
The Takyon Hotel Dashboard revolutionizes how hotels manage bookings and guest interactions while maximizing revenue opportunities. By combining a user-friendly interface with powerful management tools, it provides hotel partners with an all-in-one solution to enhance direct bookings and improve guest satisfaction.
